The Holly Private Hospital shortlisted for Best Customer Centric Organisation in UK Customer Experience Awards

Finalist UK Customer Experience Awards 2018


The Holly Private Hospital has been shortlisted in the 2018 UK Customer Experience Awards, for Best Customer Centric Organisation. This award recognises organisations with a customer centric culture which is delivering improved business results.

Speaking about the awards Hospital Director, David Henderson said:
“We are delighted to be recognised once again in the UK Customer Experience Awards, especially in the Best Customer Centric Organisation category.

At The Holly, our team truly are committed to delivering the very best possible healthcare to our patients and to being a great place to work. It’s fantastic to see this hard work being recognised through our ‘Good’ CQC rating, our fantastic patient feedback scores, our recent Investor’s in People Silver accreditation and being awarded four UK Employee Experience Awards this year. This recent award shortlisting for the UK Customer Experience Awards really is the icing on the cake and is testament to the continued hard work of our staff and their commitment to delivering exceptional healthcare.

Congratulations also to our parent company Aspen Healthcare, shortlisted in two categories of the UK Customer Experience Awards: Best Customers at the Heart of Everything and Best Healthcare and Wellbeing.”

About the UK Customer Experience Awards
Now in its 9th year, the UK Customer Experience Awards has become the biggest customer experience event of its kind in the world. The awards recognise those inspiring organisations who are delivering an outstanding customer experience.

The Holly Private Hospital joins other companies including Barclays, Scottish Widows, Vodaphone, EE, AirBnB, Vitality Health and Thomson Reuters on the awards shortlist.

The winners of the awards will be announced on 11 October 2018.

The Holly Private Hospital has previously won two UK Customer Experience Awards in 2017 winning the awards for Customers at the heart of everything and Employee engagement.

Date: 20/07/2018