Referral information
Referring your patients to The Holly Private Hospital is easy to do
How to make an NHS e-Referral Service booking at The Holly
You can refer NHS patients to us and select the date and location of their appointment while they are at your GP practice. To book an appointment at Parkside Private Hospital, please select ‘Aspen’ and then choose ‘The Holly’ from the drop-down list. For more information, please visit digital.nhs.uk/ services/e-referral-service
When you have created login details, your patients can also make an appointment with us themselves for the services under the NHS Patient Choice scheme. They can do this on the NHS e-Referral Service booking website at refer.nhs.uk/login If you or your patients have any questions about NHS e-Referral at The Holly Private Hospital, please call 020 8936 1253 or email hollyreferrals@nhs.net
Making a self-pay referral
If you would like to refer a patient for private treatment, you can email a referral letter to selfpay@theholly.com
As referral letters contain sensitive patient data, it is important to comply with the General Data Protection Regulation (GDPR). Please use the secure email address above and do not send the referral letter through our website. Patients can find out more about self-pay, prices and appointments by visiting: www.theholly.com/selfpay
Alternatively, they can speak to our friendly self-pay advisers by calling 020 3582 9873 or emailing selfpay@theholly.com
Private medical insurance referrals
The Holly Private Hospital is accredited by, and has direct settlement agreements with, most major private medical health insurance companies. This includes BUPA and AXA Health. To refer a patient with private medical insurance, please call 020 8936 1201 or email a referral letter to appointments@theholly.com
Your patients should check with their private medical health insurance company before booking any treatment.
Diagnostic referrals
You can refer self-funded or insured patients for a wide range of diagnostic imaging, including X-ray, ultrasound, MRI and CT scans. To make a referral, please download a referral form from theholly.com/gp-zone/referral-information You can either:
You cannot refer NHS patients directly for diagnostic imaging at The Holly Private Hospital.
Physiotherapy referrals
To refer self-funded or insured patients for physiotherapy, you can:
- email PhysiotherapyDepartment@TheHolly.com
- phone us on 020 8936 1210
- post your referral letter to: Physiotherapy Department, The Holly Private Hospital, High Road, Buckhurst Hill, Essex IG9 5HX
Patients who are self-funding or have private medical insurance can also refer themselves directly for general physiotherapy or sports injury treatment. They can use the email address or phone number above.
Paediatrics – Making self-pay or private medical insurance referrals
To refer a child patient for private treatment:
As referral letters contain sensitive patient data, it is important to comply with the General Data Protection Regulation (GDPR). Please use the secure email address above and do not send the referral letter through our website. The Holly Private Hospital does not treat NHS patients under the age of 18 years.
