The Holly Hospital accepting cashless payments only

As of 1 June 2021, The Holly Private Hospital will no longer be accepting cash payments for any procedures, including consultations, diagnostics tests and treatment costs.

The change is in response to the Covid-19 pandemic and is intended to reduce the possible spread of the infection by banknotes and coins. The Holly has experienced a decline in the use of cash by our patients in recent years, with the majority of people preferring to pay online using credit or debit cards.

We are confident that the change to remove cash-based transactions will maintain safety at The Holly, reduce queues at reception and improve customer service and overall efficiency.

We accept payments by cheque, banker’s draft, and credit card or debit cards. Payment must be received in full prior to admission.

Moving to cashless transactions: frequently asked questions

Q: Do you accept payment by cheque? 

A: We will accept payment by cheque, but cheque payments must be made no later than 14 days prior to the procedure date

Q: What other payment methods are accepted?

A: We also accept payment by credit/debit card, bank transfer and banker’s draft. If paying by bank transfer, please be sure to use your hospital number and name as a reference on the payment.

Q: What other safety measures has The Holly implemented in light of Covid-19?

A: At The Holly we are committed to keeping our patients and staff safe at all times and have rolled out various measures to prevent the spread of Covid-19 including social distancing, mandatory face coverings and additional cleaning. You can read more about the safety measures at The Holly here.

Q: Who can I contact for more information on this change? 

A: For further information please contact David Soriano, Finance Director, on or call 020 3925 6523.


Date: 10/05/2021